Contact Us

Online Enquiries

If you need help or have any questions about your order then please send us an email at: hello@estellabartlett.com. To speed up our helping you, please include your online order number and, if asking about replacements/refunds for faulty items, a picture of the fault.

Please note we are unable to process replacements/refunds for Estella Bartlett items purchased elsewhere than our website, we kindly ask that you get in touch with the retailer you bought your item from instead.

We endeavour to respond as quickly as possible, but in busy periods this may take up to 3 business days. If your enquiry is urgent, or you need to make any changes to your order, please call us as soon as you can on 02072357723.

Our customer care team are available Monday to Friday, 9.30am - 5.30pm (excluding public holidays). Please note we are unable to make any changes to your order after it has been processed by our warehouse. Please avoid sending follow up emails as these will cause your enquiry to be pushed to the back of our queue, which may delay how quickly we can get back to you.